Tag : Improving Customer Experience

Improving Customer Experience: Lessons from the Ghana Customer Service Index

Samuel Kwame BoaduFebruary 1, 2025February 4, 2025

by Samuel Kwame BoaduFebruary 1, 2025February 4, 202505

Yvonne Ohui MacCarthy, Founder of the Institute of Customer Service Professionals (ICSP), has emphasized the need for businesses to adopt a holistic approach to customer...

Tag : Improving Customer Experience

Improving Customer Experience: Lessons from the Ghana Customer Service Index

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